Effective Date: October 15, 2024

At Souled Out Grub, LLC. (referred to as “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our home-based soul food business, http://www.souledoutgrub.com (if applicable), or engage with our services.

Information We Collect

When you interact with us, we may collect the following types of information:

1: Personal Information:

  • Name
  • Email address
  • Phone number
  • Delivery address (if applicable)

2: Order Information:

  • Details of the food items purchased
  • Payment information (processed through a secure third party payment processor)

3: Non-Personal Information:

  • Browsing behavior and preferences when using our website (if applicable)
  • Any other information you voluntarily provide

4: How We Use Your Information:

We may use the information we collect for various purposes, including:

  • To process and fulfill orders
  • To communicate with you regarding your orders or inquiries
  • To improve our services, products, and customer experience
  • To send promotional materials and updates (if you opt in)
  • To comply with legal obligations and protect our rights

5: Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third parties who assist us in operating our business, such as payment processors and delivery services, are required to keep your information secure.

Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

6: Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7: Your Rights:

Depending on your location, you may have the following rights concerning your personal information:

  • The right to access the information we hold about you
  • The right to request correction of any inaccuracies
  • The right to request deletion of your personal information
  • The right to withdraw consent at any time (where we rely on consent to process your personal information)

To exercise any of these rights, please contact us using the information provided below.

8: Changes to This Privacy Policy:

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

9: Contact Us:

If you have any questions about this privacy policy or our practices regarding your personal information, please contact us:

Email: info@souledoutgrub.com

Thank you for choosing Souled Out Grub! We appreciate your trust in us and are committed to protecting your privacy.